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Competitive Intelligence software for Corporate PR Professionals to Consider PR
Tactics
January 2000
By Dawn Marie YankeelovYou can hear the webmasters of the world uniting with the chant, "More
web content, more web content..." Screamer advertising headlines
tempt, "When is someone going to make it easy, real easy, to get
the research I want right off the web?" from USADATA.com, or "FREE,
full-text access to research from 2,400 leading business publications
to everyone in your organization" from Powerize.com.
So when you are done searching the obvious choices, like Yahoo!, and your
boss or the client says its critical to your public relations role to
know more about this subject, there are some new options.
More of us are asked to do the research before the plan on our own, today,
this minute, with a browser and a connection to the Internet. (And, as
the sketch on my wall will attest, "In the beginning...God logged
on.") Competitive intelligence on the web is now highly niche-oriented
and can simplify tracking and analysis of important data.
New York-based USADATA.com does have easy primary navigation that makes
this site a great choice for searching for relevant consultant research
reports already written. And you can, with a few simple clicks, search
and access a large online aggregation of available consumer demographic
profiles across a multitude of brands. Watch the dates on those reports,
because the most relevant research is generally carrying this year's date.
A quick search on 3D Animation markets for a client gave me a list of
10 relevant documents ranging from $2,000 on up from known research and
analyst firms, like Frost & Sullivan. For specialized reports--their
new "data-to-go" customized reports delivered to the client
within 24 hours--you can enter into a live chat session to order. Reports
can range from the correlation between people who lie to participate in
particular sports to age and income statistics for specific cities or
even a more competitive intelligence approach, such as a competitor's
online advertising expenditures and placements. They also offer mailing
lists with phone numbers and email in certain categories. And, they have
created a portal system to deploy it across your entire organization through
their Marketing Information Portal. The MarketTarget graphical
user interface being offered will assist in generating reports from your
databases and/or their databases.
Reston,Va.-based Powerize.com falls into a category of websites that attempt
to classify data by industry and company for other companies to search
for competitive advantage. Free summaries by industry are now available
in the following sectors: banking and financial, computers and Internet,
energy and utilities, healthcare, insurance, media, pharmaceuticals, and
telecommunications. After a quick, complimentary look around the site
you are asked to register by giving your email and name for access to
most data. Free and for-fee data is available in a mixed offering. The
fees are similar to other sites, under $5, for specific branded marketing
reports or profiles, news articles, and research reports. Even patent
filings are displayed under a search term, although not always relevant
to your search. For example, a search under PNC will bring up metals with
the acronym as well as the banking entity. The site currently references
11 million public and private companies.
For searching ready-made analysis of comprehensive financial information
for a company and its peers, the product Compbook (compbook.xls.com)
from Data Downlink Corporation established in 1996 in N.Y. and the United
Kingdom offers a user-defined approach. This is a tool designed to assist
in the analysis of comparative data. Financial data, earnings estimates,
betas, mergers, and acquisitions information, equity issuance data as
well as investment research and archival news headlines can be included
in a Compbook.
Searching the database for companies you require is free, as is some basic
financial data returned from a search, however you do pay for each report
or sheet you require--the $3.00 to $8.00 range. Pricing is variable, based
on the number of companies in the Compbook you have created and the amount
of data available. The primary sources of financial data for the 20,000
companies in the system are Market Guide for the United States companies,
and FT-Excel, which is used for European companies.
When a short answer from a press release or a financial analysis won't
do, and you need more in-depth understanding, ebooks on technical, professional
and academic subjects are accessible at two newer sites--net Library and
fatbrain.com. net Library allows you to operate much like you would at
a normal library, by checking out an eBook, viewing it online that minute,
or viewing it offline by downloading it onto your computer. If a book
is already in use, you can reserve it like a regular library. But, what
makes this computer clicking worthwhile is the tremendous search capabilities.
You can search for a phrase, or keyword and it will take you to the appropriate
page. You can also highlight, bookmark, or annotate text, all of which
can be saved and used if the eBook is viewed again. Several hundred titles
a day are being added to the collection with a focus on reference, academic,
and professional books. Signup for the public collection is free, but
the subscription-based model of $29.95 applies for the private collection.
Fatbrain.com has spent a great deal of its public relations budget promoting
its bookstore and eMatter collections. For research on a wide variety
of topics, eMatter is worth a search. Here authors can post their own
pieces from technical papers to chapters from books of varying lengths
for a fee they set. Magazine publishers have seen an opportunity to republish
print content for a small fee--$2 to $10, so articles of interest in professional
categories are available as well. Among the players with content on the
eMatter site are recognizable names, such as CAP Ventures, Inc., a leading
market research firm covering the digital publishing industry; MacMillan
USA, a leading publisher of computer information; and McGraw-Hill Professional
Books Group; RAND Corp., publisher of articles and reports on public policy
issues; and Nolo.com, a leading provider of self-help legal information.
And, if you are a frustrated writer, you can explore posting your own
original thoughts, be those white papers, professional topics, or fiction
yourself. This is one medium where you don't have to be an established
writer to get into the new form of "print."
Perhaps you started your public relations career using the big reference
books by The Gale Group for media lists, for example; or their CD-ROM
product, InfoTrac, launched in 1985, to retrieve periodical documents.
The Gale Group has now migrated to a web-centric approach completely in
mid-1999. Their online services called SearchBank and GaleNet were retired
in favor of the single brand "InfoTrac Web." Simple extras that
can make a difference in search include enabling library patrons to bookmark
their searches for repeat use.
If economic and policy issues are more important to you, than using a
product like Boardview® from The Conference Board, a non-profit business
membership and research organization, could be helpful. The price is hefty,
$7,000 to $8,000 per year, but special prices can be negotiated for academic
institutions. This allows you 4,000 economic and statistical variables
from ten different databases, such as Conference Board Short Term Economic
Forecasts, U.S. Regional and State Economic Indicators, and International
Economic Indicators. The price does mean access to The Conference Board
staff economists and invitations to various conferences and special councils.
The product was launched in 1994, but now is available to non-members
as well. The graphics capabilities allow you to save multivariate charts
of any combination in several styles and add your own company planning
data. The product earned a Database magazine Editor's Choice Award in
February 1999.
An up and coming service to watch is SkyMinder.com by CRIBIS Information
Services (cribis.com) for those particularly interested in modest, pay-per-fee
European business information. The navigation loads quickly and is intuitive.
The website promises access to company and executive profiles, credit
information, industry reports, financial data, new and public records,
pertaining to more than 11 million US and European companies. Unfortunately
Netscape browsers will have difficulty logging in until their programmers
work out the bugs, and many of the fields are empty at the time of this
writing.
Perhaps the most comprehensive tool for searching United States government
data is usgovsearch.com by Northern Light. The bulk of the premium, pay-per-view
content in usgovsearch.com comes from abstracts from the NTIS database
that has been called the oldest and largest database in the history of
online, by Searcher magazine. The current model at usgovsearch.com is
a $5/day pass minimum plus nominal charges under $5 for various restricted
content. A money-back guarantee applies for articles purchased. An annual
pass costs $250. The database encompasses abstracts for U.S. government-sponsored
research, development, and engineering (both in-house and contracted),
plus abstracts describing analyses from federal agencies, their contractors,
or grantees, in addition to foreign research from the Japan Ministry of
International Trade and Industry (MITI), laboratories administered by
the United Kingdom Department of Industry, the German Federal Ministry
of Research and Technology (BMFT); the French National Center for Scientific
Research (CNRS), plus others. For the traditional information librarian
in the government space, more than 20,000 federal government home pages
exist. Over 4 million web pages in the US government domain currently
exist and are searchable through usgovsearch.com. The joint venture website
combines the search engine technology of Northern Light with tremendous
content, transforming known data into organized collections, 2 million
records, that can be searched with more than 25,000 terms at present.
When all else fails, go to the search engine called google.com, and hit
"I feel lucky." With a defined query, this beautifully-simplistic
search site launched in September 1999 generally takes you where you need
to go. And, we all need to lighten up and enjoy our work more.
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