The Value Factor for Fundraising: Seeing is Believing
Foreword
Many studies dating back to the 1970s show a direct relationship between
colors, and 3D shapes, and the ability to get individuals to act.
3D computer graphics and virtual reality simulations are the innovation
of the last 10 years by architectural and engineering firms to show a
client what they can expect and, ultimately, to give a visionary spin,
prior to the construction phase. Fundraisers, in academic, civic,
and private ventures, have begun to see the tremendous pull that computer
visualization can have in the ability to connect donors to a specific
project or outcome.
ArchVision of Lexington, Ky. has been one of the forerunners of this technology
and pioneered its place in philanthropic communities. This paper
is presented to provide an overview of the significance of todays
fundraising efforts, how fundraisers should view computer visualization
as an invaluable tool, and where this trend fits into the big picture
of raising dollars in todays competitive environment.
Introduction: Fundraising Techniques Move from Handshakes to Virtual
Reality
To paraphrase Faith Popcorn who paraphrased John F. Kennedy: Ask
Not What Your Donor Can Do For You, But What You Can Do For Your Donor.
Capturing dollars for charitable causes and civic endeavors in the millennium
requires more than high energy and handshakes; it requires infotainment
tactics polished by virtual reality simulations, 3D computer design, and
graphical visualization.
Before examining how the affable handshake representing a fundraisers
commitment to excellence became secondary to large-scale presentations
involving computer visualization, a quick look at Americas nonprofit
sector at the present time is in order. Americas nonprofit,
or tax-exempt sector embodies 1.4 million organizations with operating
expenditures of some $500 billion as of the mid-1990s, according to the
Nathan Cummings Foundation. The nonprofit sector accounts for: half
of all our hospitals; half of all colleges and universities; almost all
of our symphony orchestras; churches of all denominations; and 60 percent
of our social service agencies and most of our civic organizations.
To put this in perspective, one must note that this represents approximately
6.5 percent of the U.S. gross national product and exceeds the gross national
products of all but a dozen countries.
Fundraising in America stands for pluralism, freedom, and diversity, but
also fundraising is seen as a means to an end for social solutions.
It is this proactive need that has driven fundraisers to work toward more
convincing arguments with high-end tools, such as 3D representations,
to make their points. Competition for dollars amongst organizations
is escalating, and this goes beyond the boundaries of the United States.
As John M. Bouza of Bouza & Associates, Consultants in Philanthropy,
says, With 75,000 registered charitable organizations in Canada--
all worthy causes, just being needy is not reason enough for
people to give. Your campaign must make a compelling and visionary
difference in the lives of the people you serve.
It is this growing need to prove a visionary difference that drove the
personal visit to a higher level of presentations, first 2D in the form
of drawings and explanations on the boardroom table, and then later to
3D virtual reality in video footage. Convenience and portability
amongst many environments contributes to the surge in computer imaging
for fundraisers. A video can be used to make a point in the boardroom;
streaming video on the Internet can be sent to busy long-time donors;
and public relations efforts can be enhanced for journalists needing to
understand the message.
Computer Visualization Delivered by the ArchVision Professional Team
All Battles Are Won Before They are Fought.--Sun Tzu
Donor expectations continue to rise as the pool for real dollars is continually
reallocated amongst a growing list of worthy projects, therefore by building
the design in the computer in three dimensions, a donor can buy into the
design intent. Computer visualization in the 1990s has fast become
the preeminent tool available to the architectural, engineering, and computer
marketplace. Designers today are able to convey their message
clearly and succinctly through the power of the visual medium known as
computer graphics. A single animation is capable of delivering your
design intent in a fraction of the time required for creating drawings
and scale models, explains Randall Stevens, president of ArchVision,
an architecturally-based computer visualization firm based in Lexington,
Ky. The company has completed more than 100 large-scale animation
projects in the last decade for churches, universities, architects, and
other fundraising professionals.
The age of infotainment has taken over in all walks of business, making
the case for computer visualization as a must-have communications asset
for creating solutions that work. ArchVision has capitalized on
this trend, beginning with architectural firms in 1991. Now, ArchVision
is evolving into a solutions provider where computer visualization is
used and later to fulfill complex business sales and marketing or management
functions.
Strategic planning and positioning budgets will continue to play a role
in raising charitable donations for capital construction, and capturing
related revenue. Sizzle sells for philanthropic entities designing
commercial structures, multiple-occupancy communities, colleges and universities,
churches, and other large institutions. Core construction dilemmas
can be charted and corrected in the design phase, avoiding costly construction
fees to redesign on site. This has been proven to save thousands
of dollars, according to architects who use 3D tools.
ArchVision estimates that more than half all architects will use some
form of computer visualization by the Year 2005. The design-to-construction
cycle is getting shorter every year. Visualization services are
a faster way to communicate than words or two-dimensional sketches. There
simply isnt the time to digest information as in years past. Visualization
tools can generate excitement and help in the decision-making process,
from concept to delivery, said Randall Stevens, founder of ArchVision
based in Lexington, Ky.
Computer Visualization in Fundraising as a Marketing Tool
As the Generation Xers begin to enter the workforce in ever-increasing
numbers, and the Baby-Boomers look to technology to add answers to their
investment considerations, the future of computer visualization lies in
solid marketing. A picture is worth a thousand PR words, as it can
act as an ongoing historical and physical record for the life of a philanthropic,
fundraising campaign. A comprehensive, complete view can be constructed
in a virtual space to demonstrate the value of a project or ongoing building
fund. Even government hurdles of zoning, and construction issues
can be overcome with a dynamic, computer rendition of the future.
When used in managing a donors expectations, virtual views of construction
phases can illuminate and educate the uninformed in video presentations
that go beyond a static table-top model. And the portability of
the marketing effort is greatly enhanced, according to Resource Services,
Inc. (RSI), Dallas, Texas fundraising consultants.
A true case study of computer visualization in use for fundraising would
include a recently developed, widely-awaited animation sequence for the
multi-million dollar development campaign of the Crystal Cathedrals
new International Welcome Center. The animation sequence by ArchVision
gave life to Dr. Robert Schullers vision of a 30,000 square-foot
welcome center, serving visitors of all ages. RSI hired ArchVision to
take words describing the center and give them tangible meaning.
ArchVisions team has a design sense that allows them to create
environments that do not currently exist. We thought about producing
traditional architectural prototypes, however there is no context for
the final experience and they are difficult to transport to show potential
donor groups. We were very pleased with the quality of the work,
said Senior Vice President Perry Webb at RSI. From conversations with
Dr. Schuller and early stage sketches, ArchVisions creative team
was able to create computerized renderings of several spaces included
in the conceptual phase. These are as follows:
The Crystalline Sanctuaries, a private consultation interactive
center
Gods Words, Gods Sky--a meditation arena
Stewardship Hall--an area honoring donors
A Virtual Reality Experience for Children
An Interactive History of the Crystal Cathedral
and Voice-activated Holographic Barriers, lessons in possibility
thinking
Our designers have strong architectural training, so we can deliver
renditions of virtual environments with little or no input from traditional
blueprints and drawings. Our turnkey approach allows us to complete
projects under strict deadlines, explained Randall Stevens, president
and founder of ArchVision.
ArchVisions efforts, combined with video and audio footage, has
been a key development tool in the launch of the widely-discussed, multi-million-dollar
development campaign launch. Donors will be able to view the finished
video and understand, in more detail, the purposes and possibilities of
the project.
Computer Visualization in Fundraising as a Motivational Tool
Many architectural and engineering firms have begun to apply the principles
of studies dating back to the 1980s that indicate color and graphics have
a tremendous impact on individuals desire to respond in a positive
manner. (Hollan, Hutchins, Weitzman, 1984) Building structures are
particularly difficult to explain in language. However, graphical
depictions of the premise and alternate views in a model form provide
a qualitative view. A 3D graphic representation of an anticipated
build can allow the user to more directly apprehend the relationships
that are typically described verbally.
As a fundraiser, the motivations behind an action to spend money in an
altruistic manner are critical to success. Research by J. Rasmussen
in 1986 in a paper entitled Information processing and human-machine
interaction: An Approach to Cognitive Engineering, demonstrates
the importance of three different levels of control given with computer
graphics and visual perceptions taken from them. They are:
1. Computer graphics supports the ability of the viewer to discern
spatial relationships in new data.
2. Visualizations define values and relationships among various
development components.
3. Visual perception assists in knowledge-based reasoning.
Once a donor feels a sense of control over what purpose the fundraising
serves, and its ultimate benefits in construction, then computer visualization
has proven its effectiveness.
Foundational psychological experiments from the 1970s have highlighted
differences in peoples reactions to color and shape. (Arnheim, R.;
Art & Visual Perception: A Psychology of the Creative Eye, University
of California; London, 1974.) For example, the results showed that
preschool children will be directed by strong perceptual appeal of colors.
Buying motivators in grocery stores are based on the same premise.
Color sells. The same is true when computer visualization is used
to motivate an investment by a donor. Color has emotional impact,
and 3D shapes add a more efficient means to what has always been abstract
communication in words.
Fundraisers using ArchVision to create 3D views are quick to choose the
same path again in new projects. For example, Director of Public
Relations at Agnes Scott College Mary Ackerley, indicates, Aesthetic
value can be demonstrated with 3D virtual reality on video. Artistic
drawings can only go so far in making the point to contributors.
She is currently overseeing a $100 million construction campaign at the
college.
Why Are Computer Models More Important Than Ever Before?
One of the more difficult challenges architects and their colleagues in
related industries face is making the two dimensional drawings, tables
of specifications, and lists of standards come alive. A design must strike
the viewers or prospects visual nerve. Not surprisingly, man's
ability to perceive and visualize is a highly developed mental
capability. However, in today's highly charged visual environment it is
becoming increasingly important to take full advantage of a person's perceptual capabilities
to capture attention.
A person today is bombarded by images. Marshall McLuhan, one of the most
prescient thinkers in the field of dynamic imaging observed, Literate
or visual man creates an environment that is strongly fragmented, individualistic,
explicit, logical, specialized and detached.[1] It is, therefore,
important when presenting a design for a new building or any three dimensional
object to integrate the information so the viewer is neither confused,
nor overwhelmed.
Highly intelligent people often find it difficult or impossible to convert
a verbal description into an accurate mental representation of a solid
object. Intelligence tests befuddle millions of graduate students when
two dimensional drawings must be mentally rotated and compared with other
shapes.
The person or group responsible for a new structure, whether it is a single
room or a skyscraper, are faced with a very difficult task. These bright
people must take abstractions and convert them into accurate three dimensional
solid constructs.
The problem is similar to the one baseball great Dizzy Dean explained
after a trip to the hospital following a blow to the head in the 1934
World Series: The doctors X-rayed my head and found nothing.
Most people struggling with blueprints share the great pitchers
predicament. The drawings leave the head empty.
For an architect to close a deal for a design, the buyers head must
have something in it. And that something should
be a sense of what the structure will look like, how it will feel
to those who use it, and what the texture of the halls, walls, and other
bits and pieces will be. Without tangible proof, the sale will be lost.
The figure below presents the three key drives for the use of realistic,
full color, representations of a architectural design.

These are:
1. Viewers today demand a visual presentation, not a verbal
one. In order to maximize customer attention, increasingly sophisticated
imaging is needed. Todays customers expect show business quality
presentations.
2. Illustrations that are static can communicate, and they
have an important role to play in communicating certain types of information.
However, flat drawings do not have the type of communication
impact associated with real-time animations and fly-throughs.
3. The presentation of a four dimension presentation engages
the viewers attention. Seeing the volumes of the structure, viewing
the model from different vantage points, looking at the relative scale
of the structure to accurately sized people makes the building come alive.
A presentation that relies on two dimensional pictures will lack the communication
power of a presentation that pushes the fourth dimension. The fourth
dimension is the use of animation and renderings of three-dimensional
structures that move through time.
Information conveyed graphically helps fix difficult concepts in the mind,
but animation is an important additional dimension enabling an understanding
of data that is virtually impossible to obtain viewing still images. The
advent of faster and cheaper machines has accelerated the growth of fourth
dimension visualization whereby architects can turn mountains of numbers
and data points into digital movies to display design, texture, and measurements
of physical variables in space and time.
In order to convince a group of people to select a specific design or
contribute funds to build a new structure requires:
A shared vision of what the final structure
will look like
A sense of how the structure fits into the space
it will occupy
A yardstick against which to measure the intangibles
of the structure to the expectations of each person looking at
the representation of the structure.
The field of computer animation is interdisciplinary and attracts those
working in the science and arts applying animation techniques.
As Le Corbusier said,
One uses stone, wood, cement, and turns them into houses or palaces; that's
construction. It calls for skill...But, suddenly you touch my heart; you
make me feel good. I am happy. I say: it's beautiful. This is architecture.
It is art.
To make art come alive and be understandable to todays
customer, polished presentations using high-impact communication techniques
are essential. Words can inspire, but real-life simulations of new buildings
or any design captivate ones attention and make it possible for
the customer to share the vision of the architects craft.
The Market Is Exploding in Response to Demand
In mid-1998, Jon Peddie Associates, one of the leading market research
firm covering the graphics and digital media technology markets, conducted
a major study of what the firms experts called The 3D Tools
and Applications Market Study.
For the year ending in 1998, the firm estimated that more than 77
million personal computers will be 3D hardware enabled, or approximately
84 percent of all PCs. These hardware-enabled personal computers will make up 98.9
percent of the total personal computer market by the year 2003. At the
end of 1998 JPA estimated there were about 18 million 3D users, growing
to some 79.3 million users in 5 years. Across the board, from animation
to CAD and visualization, the visual simulation market is going through
an explosive growth period running at 32 percent annually. Total software
tools revenue for 3D Internet creation is expected to reach $681.7 million
by 2001. The total animation market is expected to reach $2.58 billion
in 1998 and triple within 24 months, making the digital rendering segment
one of the drivers of the computer software market-place.
The reasons for this explosion of interest include:
The decrease in the cost of hardware to run
advanced 2 D and 3 D applications is finding a hungry market across many
business and consumer sectors. Architects, engineers, and consumers wanting
realistic dynamic imaging are driving the market.
Existing personal computer owners are upgrading
to machines that can provide a rich multimedia experience. Virtually
all personal computers and workstations sold in 1998 were multimedia capable
New customers, whether in the business or consumer
marketspace, are purchasing systems that can sustain near real time digital
imaging.
In the recent military incident in Iraq, the number of requests for visual
displays from the U.S. Department of the Army's Pathminder system increased
by a factor of five between 1995 and 1999. One does not think of
the military officer as a visual animal, but real-time visualization are
the only way to process large, complex abstractions, says Michael
Hunter, president of i2 Ltd. in Cambridge, England. Real time visualization
is penetrating every profession and becoming increasingly vital.
According to Michael Dell, president of Dell Computer, The basic
machine can deliver first-class graphics, support MP3 audio, and support
most of the dynamic graphics functions widely available in application
software and via the Internet.
Will this market tail off? Industry observers in publications as diverse
as Computer Graphics World to Computer Reseller News believe that the
demand for systems that can provide high resolution real time graphics
is just beginning. Desktop and laptop computers are multimedia systems,
not personal computers.
The Star Wars Prequel Effect
In mid-March 1999, Internet traffic at the pivotal San Jose, California,
network access point stopped. Was it a technical failure in the technology
heart of the United States? Was it a massive power failure like the one
that crippled San Franciscos business district in February 1999?
No.
The cause was the release of the 2.5 minute digital video of the motion
picture trailer or preview of the May 1999 prequel to George Lucas
Star Wars serial. Why is the release of a few hundred megabytes of digital
imaging so important?
There are two reasons. First, the demand for photorealistic depictions
of buildings, machines, and systems in the far future seems to be very
high, even higher than for the first three films in the Star Wars
series. Clearly the market cuts across several large demographic blocks.
Second, the visual texture of the Star Wars films combines technology
and what motion picture aficionados call mise en scène or setting.
From an architects point of view, the 2.5 minutes of dig-ital video
is the ultimate marketing tool for selling the buildings of the future.
The effect of powerful visual imagery like this is going to ripple through
the motion picture business, television, and even the world of architecture.
Clients, whether they see this film or not, increasingly expect the images
they see of proposed buildings to look like the presentations in Mr. Lucas
films.
One advantage of animations is, that the dimension of time (succession,
duration) can immediately be expressed. Another advantage lies in that
an animation it is much easier to (virtually) cross the border to the
third spatial dimension than it is in static graphics. Motion is one of
the two best visual cues available to users of visualization systems.
(The other cue being color.) A static 3D scene may be a confusing collection
of graphics, but will take a startling depth-of-field when the viewing
position is moved.
The use of fourth dimension techniques in architecture is a practical
visual extension of what in the end is a three dimensional work of art.
The expectation is real. The technology is available. The difference between
winning and losing a job in 1999 is no longer going to be a blend of price,
design, and reputation. The sale will go to the team that has a presentation
that makes the price, design, and reputation of the firm come alive. As
the University of Florida scholar James Twitchell says, Its
show business throughout business.[2]
A fly-through, a virtual reality walk through, a real time video showing
real people doing real things in the proposed buildingthese are
the ingredients for getting the funding to build tomorrows structures.
Edward R. Tufte, one of the leaders in the discipline of presenting information
effectively, said:
To envision informationand what bright and splendid visions can
resultis to work at the inter-section of image, word, number, art.
The instruments are those of writing and typography, of man-aging large
data sets and statistical analysis, of line and layout and color. And
the standards of quality are those derived from visual principles that
tell us how to put the right mark in the right place.[3]
Where Is Innovation Heading?
Creating increasingly realistic representations of architectural
settings is in its infancy, said Randall Stevens of ArchVision (Lexington, Kentucky).
The challenges ahead are formidable. A check-list of innovations that
will find their way to the working architects toolkit in the next
12 to 18 months range from automatic rendering of AutoCAD files to close
integration with database files containing specifications, product data,
and standards data.
There are many technical challenges still facing the 3D tools market.
Tool developers are jockeying for position in a lucrative and expanding
market. While most companies started with a basic animation package, the
trend has been to build a complete toolset through acquisition of other
technology or products. This however, has its drawbacks with cumbersome
user interfaces, plat-form wars and cursory database support.
Are these projections accurate? One must reflect on Werner Von Brauns
observations: I have learned to use the word 'impossible' with the
greatest caution.
Conclusions
Computer visualization, 3D graphics, and virtual reality simulations enhance
the fundraising experience to overcome the competition for contributions
in tangible and intangible ways. Not only does this technology deliver
compelling sales presentations, it addresses core issues of buying motivations,
emotional messaging, and marketing development concerns. ArchVision,
a pioneer in this industry, constructs its assignments to bring a comprehensive
vision to life, not just the structures for which philanthropic funds
are being raised, says President Randall Stevens. This is
a world where you must service your donors 24 hours a day, seven days
a week with a clear, tangible message. This message can now be crafted
to push the envelope of what a donor can perceive through words, and to
continue this message beyond the initial stages of capital investment,
into marketing, and public announcements.
The days of the handshake and a brochure are gone forever; the donor at
the turn of the century will want to see the future to believe in the
future.
© 1999, ArchVision, Inc., Lexington, Kentucky. No part of this white
paper may be reproduced or reused without the permission of ArchVision,
Inc.
------------------------------------------------------------------------
[1] University of Toronto lecture
in 1990.
[2] James Twitchell,
The Carnival Culture, New York, 1995.
[3] Edward R. Tufte,
Envisioning Information, 1991.
|