| FOR
IMMEDIATE RELEASE:
Executive Backgrounder
Date: May 2, 2002
Creation of EGov XPRESS Solutions Center Offers
Knowledge-Sharing for All Levels of Agency Need with the Federal Government
(Washington, DC)—The creation of the EGov XPRESS Solutions
Center will offer knowledge-sharing, best practices, infrastructure
assessment and technology implementation for eGov initiatives addressing all
levels of agency need within the Federal Government. This center is a new
initiative of FirstGov to address the disparate and rising needs for
eGovernment. This is a center devoted to solutions-based problem-solving in
line with marketplace demands. The king pins of this center by FirstGov will
lead through best practices and expert knowledge-sharing. By bringing
together the known information available on best practices throughout
egovernment and by capitalizing on knowledge-sharing for information
technology implementation strategies, the focus of technology-centric
purchases will be “real-world.”
Agencies, departments and eGov initiatives often get
confused because the implementation of their mission follows a
loosely-tracked, hands-off management approach, in order to involve the most
number of departments for input and fit budget cycles. Data synthesis and
interdepartmental cooperation will be greatly enhanced by the use of the
EGov XPRESS Solutions Center which will organize, prioritize and monetize
past experience from all federal agencies involved. In addition, traditional
business modeling, work flow assessment, pilot projects, and standards
adherence will simplify modernization within the ranks, including
appropriate uses of web-based technologies for ecommerce, online scheduling,
and relationship management. Project scope will be controlled through proper
planning in a formalized process under EGov XPRESS Solutions Center
methodologies. Proven-track records within the federal agencies will be
acknowledged by best practices announcements and dissemination. Final
decisions will be determined not just as academic exercises for political
reasons or by following agenda-oriented thinking based on departmental
edicts. The process at EGov XPRESS Solutions Center will take into account
the need for rationalization of project goals and access to top-level
appropriate expertise.
Cooperation among key agencies involved in electronic media with the Federal
Government will play a major role in this implementation. This will include
the Federal Technology Service, and other electronic government and
information technology resources using the General Services Administration.
The process approach for every initiative brought to EGov
XPRESS Solutions Center will include: reusable business principles from
existing eGov models; mandated security measures, interoperability and
market-centric analysis. The steps will embrace the following:
EGov XPRESS solutions provided will include a broad list
of possible domain-oriented suggestions such as the use of search engines;
eGov analysis, portals, ecommerce, citizen relationship management;
web-based transactions, voice-recognition, scheduling, idea management, and
web-based community exchange.
The EGov XPRESS Solutions Center will offer a one-stop
shop approach, allowing the agency to choose its need level for support.
Clients of the center can agree to implement subscription-based software
choices or seek high levels of customization and integration. Some agencies
will only need the research provided by the competitive intelligence
gathering at the facility.
eGov mandates often require immediate action in a changing
world of hardware, software, and web-based environments, so EGov EXPRESS
Solutions Center intends to show the path for enterprise-wide solutions
architecture and reference specific implementations as its champions in key
categories of service.
Most projects with eGov initiatives can be shifted and
shaped by a review of culture within the ranks, work flow discussions,
vendor selection, and internal community management. A synergy with other
federal efforts regarding security and standards will remain an essential
part of FirstGov’s plan for this center.
The ability to support small agencies and move initiatives
into action with true cost savings figures heavily at FirstGov for
2002-2003. All services offered by EGov EXPRESS Solutions Center will be
based on customer surveys and JAD data collection.
The final result of this center will be a cohesive eGov
system with multiple participatory organizations using a hub and spoke
system of referral for expertise.
Referrals and related pioneering support for this new
center will come from GSA, the Fed CIO Council, Fed Architects’ Council and
other related entities in the months ahead. |
